Customer Service Representative (Family Video)

Family Video - Cleveland, OH 44111
Family Video - Cleveland, OH 44111
Family Video - Cleveland, OH 44111
Job Description

Are you a friendly, outgoing, team player who genuinely enjoys providing excellent customer service? Then we want you to join our team as an Customer Service Representative Today! We have a competitive compensation plan, with opportunity for advancement, and a great career path!

Our Customer Service Representative provides exceptional customer service to all customers, handle day-to-day store operations and meet sales goals for movies, games and concessions designed by Store Management.

We look for smart, talented, energetic individuals who we train and give the freedom to make decisions to ensure our customers satisfaction, and improve our business!

Customer Service Representative Job Description:

Ensuring customers happiness and overall experienceHandling store operational tasks as delegated by Store ManagementUtilize product knowledge to make suggestions to customersPromote a welcoming store atmosphereProvide quality care for each customer

Requirements:

Computer LiterateStrong written and verbal communication skillsComfortable working in fast-paced environmentsRetail or customer service experience is a plus

Benefits and Opportunities:

Highland Ventures Team Members enjoy flexible work schedules, paid training, hourly compensation, and advancement opportunities. Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements).

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